I booked pulse for 17 sep 4 am and when i reached dere RajBeer Bina selfdrives executive was there. We saw that in ur car the right hand side both tyres were conpletely damaged and we booked for 5 days and dat car was not able to travel atleast 100 kms when we asked ur executive to get it changed he said that i will change the stepany dat means if in case any one tyre get puncture we don even have any option to change the tyres aswll ur agent was very very rude and said he cant do anything when we said call manager he said he is the only one who handle this our trip was completely ruined by ur executive name Rajbeer Bina i have also attached the photo of that damaged tyre and copy of FIR as we called police and police also asked to get an alternate option then he said take Renault Lodgy and pay 2500 per day for that. When we havea budget for 1500 per day how can i pay 2500 as result we cancelled n plan to get a Innova taxi hence we paid more tha 12000 rs as we got no options to travel hence when i asked for refund as said by Rajbeer bina that u will get the refund they did not providing any help for refund and said will do tomorrow and tomorrow and now dey r nt responding plz plz plz do not book car with self drives ever its as they r providing worst service n no body rply properly and also trying to forward the complaint to Police and I do have all call recording as there is a Manager in Self drives name Pankaj and in customer care rohit is dere not respodong properly Pankaj number is 8860230009........ dont book with them