22 Jan, 2021 → by ClaimboUser700134
Selective harassment and rule enforcement

1

Original review updated by user Jan 22, 2021 This Complaint is File Under Fear of Retaliation from Thousand Trails Pio Pico Management. On a January 22nd, 2021 while at Thousand Trails Pio Pico Campground we received a "Friendly Reminder" regarding the following park rules "Selling items from your site is not permissible" issued by Ranger Terry B. When I spoke to Ranger Manager Sheila who has been employed in that capacity for only 4 months advising her for months site members RV, that if we can't sell items they shouldn't be able too, and to go after the old violators then the new (like us). She replied that she has only been in management for 4 months. I advised her that if we can't sell other members should receive a notice today as we received one and that we were submitting a complaint to corporate today. She replied that she has only been in management for 4 months and mentioned no action she would take on other violators and reverted by to the rule, even mentioning what kind of flags (US Flag, etc.,) can be demonstrated by site members which I could not find in the rules. Can we put a US Flag upside down, giving that our Country is in distress? Can we put flags of other countries? Can we post flags connected to religion up? THIS NEEDS CLARIFICATION. If this is not enough it seems like every other week this site has electrical and water issues for hours causing significant inconvenience to site members, yet they offer no compensation back for such inconvenience. WE ARE PISSED!!! and fear retaliation for us lodging our complaint via here and through contact us Thousand Trials, but businesses like this need to be held accountable and shouldnt be engaging in unethical and unprofessional practices). In this case, Selective harassment and rule enforcement on members or providing shoddy service... User's recommendation: File Complaints on all Matters Against Thousand Trails.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Thousand Trails you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.