After six years of faithful payments, I gleefully left Sercurity Public Storage for another storage center that is not only cleaner but CHEAPER! Within one year, my rent was raised 3 times and I was being charged for insurance that A) Did not want, B) was not suppose to have and C) did not cover what was promised. Like the other comments, I found the service at Public Storage t be marginal, sometimes nice but when I had an issue with the rate changes, found the customer service was absent. Not only was the place marginally clean (and this is one of their newer locations) but the "security gate" was often up, allowing cars to enter at will and the cameras not where they were suppose to be. Did I mention that the managers changed as often as the weather? It was not uncommon to come into the office and find that a new set of managers were present.....the former managers having "left" with the impression given that they were fired. Since I have found another storage center near this place, I have been letting current renters know about their choices and as it turns out, they have had the same complaints that I have expressed. The units are overpriced for the "service" being offered and the cleanliness is something that needs to be addressed. Do not waste your money at this place. The service is awful and overpriced. IF you do rent, make sure you are not being gouged by their rental agreement. There was nothing in their contract that said they would charge "insurance fees". This is another scam and when I confronted the managers with the "additonal fee" they backed down. Rip off! I am going to file a complaint with my county better business bureau.