We purchased a sectional on Nov. 29, 2020 with the expected delivery date of Feb. 15, 2021. I had a buyer for our current couch set lined up and I hadn't heard from the dump about setting up a delivery time. Good thing I called before we sold our old couch because apparently the shipment was delayed until May. It is now May 8, 2021 and once again I called to check the status of our order--it is now delayed until the end of June. The Dump claims it is an overseas vendor that is causing the long delays in shipping. I understand that good are moving slower these days and what have you, but this is quite a long wait, especially after being assured that our delivery would arrive in February when we made the purchase. What makes me the most frustrated is that we were always the ones who had to call about our order to find out it was delayed. Our salesperson texted us about a February 15 delivery date, then completely ghosted us after that. We haven't recieved an email, call or additional text with any updates or even a tracking number. I find it to be very poor customer service that we have not been contacted about such long delays or offered anything for the trouble. We think an offer of free delivery is the least the company can do, and a further discount on our product would be even better since we will have waited 7 months (perhaps longer?) since our purchase. What we want most of all is to be notified of updates and for someone to actually care about our experience as the customer.