Orderd on May 4, 2011. A livingroom set & a bedroom set. Told would get it TWO days later, except the recline cuz was backordered. Two day later, they show up with POWER furniture & no power pack to make it power so we can't even use the furniture, plus they show up w/ a sofa & recliner (that was backordered) apparently now it was the loveseat on back order & we'd get it end of may:. Onto bedroom!. They brought the wrong bed! The bed I ordered didn't even exist in twin size, but they let me buy it anyway! ILLEGAL!!! So they gave me an upgrade to full free of charge said they were doing me a favor!. Guess what? That favor cost me $400 extra in a mattress & bedding.. Thx for that favor! Brought new bed 5 days later, clarified when they called that they would bring a fullsize pallet to lay the mattress on cuz we had twin?. Said yes, guess what they didn't bring? Yep, the pallet". My sales man blamed me & said I opted out of the full size pallet due to additional cost! HUH? That's the dumbest thing I've ever heard!. I NEVER even talked to this guy about that, he just messed up & tried to blame me, which is slander...again, ILLEGAL!!! End of may comes & goes, where's my loveseat? Oh, pushed back til June 8. Did anyone even call to tell me that? NOPE! I called them. Brought it on June 8 & guess what? IT WAS BROKEN!!! Now I have to wait AGAIN! I WILL NEVER BUY FROM THE ROOM PLACE AGAIN and anyone reading this shouldn't either!!!