completely unprofessional. mamuud the finance man had no idea what he was doing. the manager josh was completely unprofessional and treated my wife like she had no idea what she was doing. overall terrible experience. our salesperson pat, was sweaty, nervous, and had no idea what he was doing. he had no knowledge of the vehicle we were purchasing what so ever. after haggling for 2 hours we left, were called back 10 minutes later because "it was the end of the month and they wanted to make a deal", said they would give us what we wanted for trade AND give us the deal on the car... instead they didnt give us the deal and we were informed when we got in the finance office. the deal fell through because we didnt purchase extended warantees.. COMPLETE SCAM NEVER GO HERE ever. Balise gave better deal and had better sales people. Honestly