19 May, 2019 → by ClaimboUser540220
Scotrun rv resort

1

We reserved a 3 night stay(May 16, 17&18) at the Scotrun RV resort. We arrived to being told where we had to park and then plugging in and having our trailer start filling with smoke because the electric box was dangerously putting 50-75 volts into the neutral one which most likely damaged the life of our converter. (My Uncle is an electrician and was there checking all the boxes with a meter, he found many to be badly malfunctioning or not working at all!) Luckily we unplugged in time and no fire occurred. We had to use our in-laws 110 and an extension cord to have service, but couldn't use certain things for fear of using too much power. They in turn, had to use our cable because theirs didn't work. So then we go to hook up to sewer, and another camper, (not the campground staff) told us it wasn't hooked up and would run out in other sites below us. So we find out they wanted to charge us to have our tanks pumped out. They did agree, reluctantly, to do it once for free, which the front desk person acted like she was doing us the biggest favor ever and was kind of cocky about it. Never any apologies for them not informing us weeks ahead of time of all the issues going on and charging us for full hook up or at all for that matter. I believe we should have a full refund considering our camper will need to be checked out for electrical damage because of the shoddy service they supply for campers. Not ok. My Aunt and Uncle also had issues being told where they could park in the E section because they wouldn't fit in the B Section where we were. We asked to be all together. There were 3 units in our group and they put them far away from us. Also the entire E section had no water. Including the bathhouse and the dump station, which made dumping difficult and messy with no water to rinse the hose and flush out if we needed to. They seemed to be more focused on fixing up the pools than fixing the massive utility issues. People being able to send raw sewage down into other sites and having electrical hazards in densely wooded areas is ridiculously unsafe and unsanitary! This place needs to be shut down until all of these issues are taken care of. Or at the very least, be completely forthcoming and honest about these issues with people way in advance so they can make an informed decision if they want to deal with all of this crap on a vacation they very badly need. I'd appreciate if someone would contact me about this and show that someone cares about their campers. My contact information is: Trisha Potts [protected] 1918 Walnut St. Lebanon Pa 17042
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