ABF called me to set up an appointment to deliver. We scheduled a day between 8 am and 4 pm. They said they would call 1 hr before arrival. They asked if i could help with the unload. I said no problem. I took a day off from work.( I work hourly ). The day came and at 3:30 pm i called the dispatcher to find out that they subcontracted the delivery to another company. None of this was passed on to me. They are totally unreliable. My company has used ABF in the past with similar results. This day cost me a days pay ( $500,00) and still a $197.11 shipping charge. Unreal how they are still in business.