28 Apr, 2019 → by ClaimboUser122991
Scary/Appalled/Disgusted
I am currently sitting in the ER for the second time this week with my sister. They have the most archaic, chaotic and impersonal approach to managing an ER. I know this because I have managed a level 1 Trauma center. People are put in a holding pattern, staff come out and literally YELL the names of patients, then stand there and watch as they try to stand, try to walk or move in their direction. This alone must hit their throughput numbers, just the waiting....do they offer help? No, not on their protocol list. Every HIPPA law has been violated in the two hours I have been here. How can these people be proud to work here?