They ARE SCAMS ... They are RUDE, Unprofessional, Greedy, Unethical and are going down because consumers are getting the law involved ... Delta refunded me ages ago back to their account so that they can give it back to me but they kept giving me the run round & never refunded me. You think you can just STEAL from ppl and get away with it ??? Im highly disappointed in their staff YOGI and all of them who gave me the run around through the process ... what gives you the right to do that to people ??? You are going down and I will make sure of it. User's recommendation: AVOID AT ALL COSTS !!!