I ordered a window 46 x 60. Window arrived several weeks later. Wrong size and was damaged. Frame was badly bent in two places. Shipping box showed no indication of damage. The box was perfect. Packing material tight and window was well protected. So perfect I question if it was already damaged when MHPS shipped it. There is no way the window could be installed even if it was the right size. I called MHPS 3 days after delivery and explained the damage. Also sent several pictures. Just received a call back and message was relayed by the only person I have ever spoken to that the “manager” said they will NOT take the window back or refund my $470.00. She suggested I donate or try to sell my worthless window. Said I should have opened the box, slid the 80 pound window out and inspected it before signing for it. This tid bit of fine print was of course NOT printed in the confirmation email I received at the time of order. Nor was this loop hole detail mentioned at the time of making my purchase. One will only learn this after the fact by searching through pages of information on the web site. I am a 65 year old widow. I couldn’t get that window out of the box by myself to inspect. Did I mention it was 80 pounds? I am appalled. I have never been treated this way by any retailer in my life. MHPS takes NO responsibility for shipping the wrong size window and it was DAMAGED to boot! I signed, they are off the hook. I think this is a small time one owner company, no real manager, the one chic on the phone is all they got. I’m retired. I have plenty of time to out this scamming company and will make it my mission. I’m starting here with this review. DO NOT BUY FROM THIS BUSINESS. My social security income cannot afford to be taken by illegitimate business practices.