BEWARE OF SCAMS on this website ! We booked a chalet...that never existed ! Somehow someone hacked the website and put a page with a chalet in Morzine when we thought we were still on the Abritel page. We communicated with the owner, who told us it was available, and told us Abritel was going to send a bill for payment. The email that arrived looked very much like an Abritel reservation email, and we went along and paid. It is when we decided to cancel the booking a month before that we realized that we had paid an IBAN in Spain that was not Abritel, for a chalet they never had, with a reservation number that was bogus ! I filed a complain on the Abritel chat (after all, it was their website that was hacked !)...they gave me a file number (#2956****)...and then never heard of them ever again ! Wow. Talk about customer service...and an experience. Will never go through them again, that is for sure...and will tell all my friends to stay away. User's recommendation: Stay away from Abritel /Homeaway.