8 Jan, 2018 → by ClaimboUser151542
Scammed by Hydra Skin Sciences aka Fresh Skin aka Beauty Ca
1
This company represented itself to be a face cream that all the investors from shark tank invested in. FALSE ADVERTISING ! Was supposed to be a FREE sample paying only shipping. once they got my bank card # for the $ 4.95 they made an UNAUTHORIZED charge of $ 103.00. This company uses so many names (Fresh skin, Beauty Care,Hydta Skin Sciences.) that I didn't know what the charge was. My bank was supposed to investigate the fraudulent charges and were told that by accepting the free sample constituted a contract. Had the Bank even attempted to investigate rather than to take the word of the theives, they would have recovered my money. I then contacted the company myself and was given an address to return the product within 10 days for a refund. I sent it back the next day. I have proof from the United States Postal Service that they received it. They still won't refund my money! I have since filed with the Utah Better Business Bureau, Utah Attorneys General office, Federal Trade Commission,Division of Consumer Protection. Now I'm looking into filing a claim with the U.S. Postal Service. Not to mention Small Claims Court. Now the $103.00 refund will include filing fees, leagal fees travel expenses and any other related money's.