I called in an emergency leak that required the water to be *** off to the house. My emergency plumbing leak was repaired like crap 4 days and 25 minutes after being called in. The entire time there was no water to my house. Steve with Drain Dr. Plumbing who nitially was given the work order was a nightmare to deal with and didn’t give a care in the world about scratching doors and the wood flooring as he banged his tools around in my house. He then tried to educate me about what he was doing and then his repair wouldn’t even work. So then he started trying to figure out another way to do the repair. He also tightened a cut off valve with a pipe wrench and complete destroyed the interior parts of the valve. When I said he needed to fix it he said I needed to call it in to Fidelity National Home Warranty or they would charge me. It was his way of making more money by breaking something. Scam artist! Big time. Both companies are crap and painful to deal with. I literally felt the need to sit next to him to watch what he was doing because he was such a shady / scam artist person. DO NOT GO WITH FIDELITY NATIONAL HOME WARRANTY or ever call Steve the owner of Drain Dr. Plumbing. I typed this out while watching Steve do a *** repair and already have a real plumber coming tomorrow at 8am.