on 6/9/19 i ordered the free sample offer. didn't receive the product until 6/19/19 on 6/26/19 they took $89.95out of my check account. it took 10 days to receive the product. had the product for 6days then they charged me for it. they said the 15day trial started the day it was shipped to me not the day i received the product. thats wrong i had 6 days to make a decision on an anti aging product. that seems ridiculous. i called the support phone number they said because I filed a dispute with my bank i could not return the product and yes they are charging me for the product weather i send it back or not. they started the 15 day time period when they shipped it.it took 10 days to get it. instead of starting the 15 day trial period the day i received it.i have a tracking record. this is wrong. they said no supervisor to talk to .they wont take back the product. i am mad and feel like this is a scam. i want my money back. then the paper work that was shipped to me said they will not take back open product. how are you supposed to trial sample something with out opening it. makes ni since to me. so really no 15day free trial right. i want my money back and i am wanting to send back the product. didnt see a difference in 6 days sorry. RIPPED OFF