1 Jan, 2018 → by ClaimboUser929749
scam – replaced with out of date product and incorrectly
2
Do not purchase or work with this company- We filled a claim with them regarding our AC and the unit needed to be replaced. After a recent storm, the unit was destroyed and the second unit started to fail. In short First American replaced the unit with a product that is incompatible with my air handlers with in the house. 2nd, installed a product that at the time of delivery was not manufactured any longer and parts are were not available. Lastly, The original units were " Tranes" and they replaced it with a "Boyd" and after further review we found that the product was so far down the consumer list that it wasn't mentioned and hence why they no longer make them. I am actively looking for individuals that would like to go after First American in a class action. Please feel free to contact me @ 2alex.[protected]@gmail.com "Buyer be Ware" on this one folks.