Account [protected] This was cancelled effective in november 1 2018?? Check the phone use? This was because I was leaving the country for 6 months for health reasons, why try and scam me for phone use when I have not used this phone? And contacted you previously? I repeat this again november 2018?. Don't be so lazy and chk your accounts for my usage. The previous reasons being, I did not wish to pay for any vacation time you tried to bill me for? Fido personal already received notice on this matter previously 6 months ago for that reason. Why are you trying to scam me for past due monies? When this is a lie on your part to defraud me of monies and unacceptable billing from your company to me for something I did not use? The next issue is, fido tries to bill me for more use again $37.16 to be paid by may 16th why? This is pure laziness on your billing staff personal department this account has not been active for over 6 months now? Fido is not looking after your former good customers wellbeing, instead your lazy staff, that are suppose to be doing their jobs and promoting good interaction with customers try and scape any work related issues! I donot use your service nor have I used your services since the above dates your trying to bill me for. If you wish me as a customer in future, then email me and address the above issues. I would like to renew service but I am not willing to pay you for a service I never used, again I am on a fixed income and watch my monies very carefully. I find it un ethical to say the least. Billing me for your services I never used on a whim. I am very dissatisfied with your actions / service, I hope this can be resolved, if you persist in trying me more billing. I will take this to the next level I deem necessary to resolve. Please resolve this and thankyou for whom ever is reading my message. A very unhappy former senior citizen customer. Richard rosky