12 May, 2019 → by ClaimboUser12945
SCAM company – TROYS FLORISTS

1

Ordered flowers to be delivered to the cemetery for my parents internment - ordered 2 days in advance on May 7th. Got to the cemetery on May 9th for the service - no flowers. Called the number in the confirmation email and asked the woman if they were located in Troy, NY as indicated. She said no, she was in East Lansing, Michigan. Asked why the flowers were not there and if the order had even been sent to a nearby florist. She could not or would not tell me why there were no flowers. She said she would give me a refund and followed up with an email from "Troy CS" saying I would get a full refund. Went on line to read all the reviews from people who never got their refunds, so had to put in credit card charge dispute for never receiving the product.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Troys Florist you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.