15 Oct, 2018 → by ClaimboUser483390
Scam Company – DO NOT USE
1
I'm a first time author and fell into the trap, which has now cost me over $6,000.00 dollars. I'm posting this so you know to keep away from this company. They will take your money and run!!!! I can't even get anyone to call me back. Then when I asked to cancel and for a refund, they said it's too late. So basically, they will cancel your contract, but they keep all your money. Now, keep in mind, they have done nothing. And, I mean nothing. So, now I'm stuck with this substandard company with no resolution. They didn't even suggest a resolution, they just cancelled the contract and sent an email they would not be refunding any portion of the money I paid. Poor Customer Service, with poor company policies. This journey has been a learning experience, no doubt. So, please, please, please, don't ever contact or use ArthorHouse.