5 Nov, 2019 → by ClaimboUser687075
SCAM booking service
1
Cancelon overcharged me $200 for 3 night hotel stay. My receipt from Cancelon did not include my per night rate, only a total. When I made the booking I was shown a lower rate than I was charged, however it did not show up on my receipt. The hotel receipt I received at the end of my stay was $200 less than what I had already paid on my credit card to Cancelon. When I called Cancelon to investigate, they sent me a receipt with a different room rate than what I had booked under, and from what the hotel charged. They claimed the receipt the hotel gave me was incorrect and was not the "3rd party rate" I should have received. SCAM booking service!!!