20 Sep, 2018 → by ClaimboUser117612
Scam Artists, Rats, Garbage Peddlers
1
Stay far away from this company, they’re scam artists. Had an AC go on a 2015 Acadia with 40k mikes on it. The repair was going to cost $1700. ASI decided to use the “gray area” (as they called it) of the contract to deny my claim. They stated that they don’t have to cover anything noted in a manufacturer TSB (a technical service bulletin is supposed to help technicians diagnose a repair vehicles). They stated that a "TSB" is basically the manufacturer admitting to a faulty part and therefore they are not liable for coverage. What in the world would an extended warranty cover if not a "faulty manufacturer part"? Furthermore, there's about 1600 TSBs currently out for my vehicle, what's to prevent them from using the TSB clause to pay for anything? What you buy in a warranty with them is a stack of papers and good old fashioned headache. Save yourself.