Worst customer service in the world. College board made an error with sending my scores. I PAID to send them and then they cancelled my scores and proceeded to never tell me they cancelled them. I sent my scores at the end of November and found out late January that they never sent my scores. WHY TAKE MY MONEY AND THEN NOT SEND MY SCORES. The least they could have done was write me an email that outlined this so I didn't sit comfortably for TWO months. Now it's passed the deadline and i may be penalized for this. When I called them to discuss this we had two very rude men from Oklahoma say they could do nothing. They even yelled at us. They were rude, unhelpful, and obviously crooked if they saw no problem stealing money from a 17 year old and throwing a wrench into her path to college. ACT did a much better job. Worst testing agency ever.