22 Jul, 2020 → by ClaimboUser786352
Samsung s9
1
My phone won't stay connected for more than a few minutes, it keeps dropping calls and not loading anything. The battery dies in just a few hours (maybe 4) and everything it does it does extremely SLOWLY. Mind you, I've had this phone for only just over 4 months. Their "insurance" is nothing but a scam and doesn't cover anything outside of the regular manufacturer's warranty. I am so upset that I can't return this phone without either A) paying 200$ to get it "fixed" through your "insurance" even though I've been paying monthly into it or B) to pay outright for the useless brick that never worked. I can't even afford to cancel my plan until the stupid thing is paid off.