In Oct 2010 we had an "update" meeting with Rod Lynch, Villa Del Palmer salesperson. We wanted to lower our maint fees and to consolidate our 2 contracts. No problem--we could consolidate our contracts and our maint fee for both would be 1688.00 a year. This little moved cost us 13000. When we returned home we found out that we could not consolidate the 2 contracts and the maint fee of 1688 was for only for 1 contract. No one will return phone calls, no one will acknowledge there is a problem--I refuse to pay the maint fees that are now higher then before. I am at the point to contact our credit card company and have the money refunded. Has anyone else had this problem?e