11 Sep, 2014 → by ClaimboUser142100
Sales or Service Both Sucks at Open Road Honda Edison, NJ

1

The worst dealership in the tri state area. SOLD ME NEW CAR WITH SCRATCHES AND WILL NOT WARRANTY PARTS THAT SHOULD HAVE BEEN COVERED! SERVICE MANAGERS SUCKS THEY SLEEP ON THEIR DESKS!!! Buy a car only if you get a great deal. As for service, DO NOT ATTEMPT TO SERVICE YOUR VEHICLE AT THIS DEALER. The employees are rude in person and over the phone. They lack no customer service skills and little do they recognize that without customers they will be out of a job. My first experience was a tire rotation that was never performed, but was billed. When you call service department, the probability that the advisor may hang up on you is 80%. BEWARE!!!!!!!!!
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