Sorry, but not only are these complaints totally irrelevant (2008???), they are way off base. This company is professional, accurate and totally service oriented and user friendly. Considering the size of the companies they review and report on, I find it hard to believe that they would call an antique shop unless the big brands--like Walmart, Target, Best Buy--are starting to sell antiques or this antique dealer is using the name of a big brand store as his company name. Sales-Fax News is in the business of helping media sellers sell advertising. The contact information is permission-base, so I find it rather unbelievable that anyone who has spoken to one of their reporters would be "pissed."