One excuse after another getting my 401K cashed out. Weeks of excuses one after another forcing me to not proceed on a real estate transaction or rolling over my funds to avoid time penalty Horrible service passed from one person to another and each time told 15 more days. Disgusted and looking like I'm forced to hire legal representation to get MY Money., I worked years for. User's recommendation: Run away use another provider this company is horrible to deal with.