Run, Run, Run away from this site. This is my first negative review on anything, but I feel that this is very well deserved.Please know that on several occasions that I did try to work this out with Rob in Customer Service and he did recommend a resolution in which I accepted only to have him afterwards not acknowledge the emails or to follow through with the resolution. I STRONGLY recommend for no one to use this site. The fees are ridiculous and the total cost is not revealed to you until you receive the email after you have submitted the order. And for their convince, All Sales Are Final.