I have been dealing with FF for over two years now, since my mother first began having signs of stroke activity. She had gotten a reverse mortgage with FF a few years prior without my knowledge. Apparently at that time this whole procedure could take place over the phone and by mail. How can these sharks even know if they are dealing with someone who is still legally competent? The only face-to-face was at a bank to have some papers notarized...not their job to judge your decision making skills. Not only did they make a questionable loan in the first place, they then ran it up to where the balance at the time of her death was $90,000 more than the value of the property. As her only child, I had moved home to care for her...I am disabled so have limited income myself. They actually thought I should get a loan to buy the house back from them...at full price!! When I said that was never going to happen, some a**hat in Texas told me I had 5 days to get out of my family home. Luckily I knew the laws in Wisconsin were on the side of tenants so told him I would be staying until I could find a place to live. Please protect your friends and family from this company at all costs!!