25 Sep, 2018 → by ClaimboUser350761
Run away, don’t even consider this vendor!
1
Update by user Sep 26, 2018 HORRIFIC company Original review posted by user Sep 25, 2018 Can I give a zero review? It would still be too high. They sent a crew led by a guy with a headset stuck on his head, constantly speaking with someone, while complaining all the while that he was too old for this *** He was accompanied by two young kids, one of which swiped alcohol from our fridge multiple times and was drinking in our house, on the job. They damaged virtually everything you can imagine, overstated materials used (and left it all hidden behind the condo so they'd not have to return it.) They failed to even complete the move, as they showed up with a truck several sizes smaller than that which we had contracted, and brought an extra guy they tried to bill for who must have been in his late 50s/early 60s, and spent most of the time in the air conditioned truck, unable to assist. They did not reassemble anything they took apart. The dispatcher Christy Wuest was rude, angry, accusatory and unprofessional. She agreed to discuss the bill the next day, but instead avoided all calls and sent a bill for more than 2X what was originally discussed. We have more than $4,000 of damage from this move, and they send a letter saying they will provide $126.00 and that we need to sign a waiver. My attorney is now going to be reaching out to Christy and team with a very different message. DO NOT USE THIS COMPANY.