This low class junk store it's the most terrible, frightening, nasty place I've ever shopped in my entire life, starting from the management, the ignorant uneducated rude cashiers. I'm talking about falkas store #106 in 6633 van nuys blvd.I went for Christmas to buy over $ 120.00 worth of items, cliths shoes. etc. since you can't try in anything ( they don't have a fitting room for customers) I returned a week later to exchange three blouses with the receipt, and something really extrange happened, as I was looking for my replacement clothing I dropped and lost one of my blouses on the store, weird I saw the store manager suspi5 got out of their service counter. I asked if by chance someone found it ..she rudely reply they don't liss and found" and a few mins later I asked some floir employees they said no, than I approached to the same employees on her register and she asked the description of my lost blouse so she asked me to see5 my receipt scanned it and told me the code and the price are different...so immediately the handled to my, in fact was my lost blouse, so as I went to the register to exchange and pay for some more items the other blouses that I wanted to return according to the Cashier and the nasty unprofessional store manager told me my shirts didn't scan probably they didn't charge. and now I realized why because they cut down the prices they take out of the computer system. so that people would not get the credit for those lower prices item. so the rude cashier was making fun of me singing on top of my conversation...on top of that I didn't get my credit...and to make matters worse the mexican looking so called mgr. insulted me with filthy, nasty words...it was more thsn a NIGHTMARE...please guys don't go shopping there. I fell they werr bullying me, big time.