1 Jan, 2018 → by ClaimboUser983527
rude staff/ manager
2
I had a negative experience with one of Charlotte Russe's staff in Manassas, Virginia. This branch is located in Manassas Mall, Virginia. The door was open to the public and I did not know that the store was already "closed". There was no visible sign that says that the store was already closed. Most of the stores in the mall were open anyway. I went in, looked around and asked if I could fit a sweater. One staff even asked me if she could help me with anything. I said, "Thank you, but I'm fine." A few minutes later, an African-American lady (The manager? Cashier?) told me, "Do you work here? Are you a customer? Well, she's still shopping!" She gave me a dirty look. I just said "Sorry" and returned the sweater on the rack. The lady was very rude. I would never return to this store again.