1 Jan, 2018 → by ClaimboUser951056
rude security guard

2

Went to the emergency room at UMC on Wednesday, January 17, 2018 with severe abdominal pain around 2am. The pain was so severe I was crying and screaming. I checked in and a nurse gave me some type of useless blue pill with water for the pain (I was told later she should not have given me water with abdominal pain). After 30 minutes my friend went to the counter to find out how long it would take to be seen. A security guard approached him and made it seem like it was a crime to ask how long it would take and eventually kicked him out of the emergency room. At that time the security guard walked by me and said "You'll be fine.. You won't die. Really? Did not know a security guard was a trained medical professional. I ended up having emergency surgery. Please train your security staff to have more empathy with patients and not to make DUMB statements. They have no idea what someone is going through. He was a total [censor] and made me feel even worst. He should not be doing security work in a hospital. I did appreciate the doctors and surgeon who made the difference in my situation.
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