1 Jan, 2018 → by ClaimboUser963322
Rude/Rip Off
*SOLVED

2

My car was hit by an illegal alien driver who had first acceptance insurance. The representative from first acceptance was rude, initially said she wasn't even sure that they would cover anything since their driver was in jail. It took them two weeks to even send someone to evaluate the damage to my undrivable car. As expected, they totalled it and offered $3000 than the replacement value based on a web search of similar vehicles. They claim that they don't have to reimburse "retail", only what a private seller is listed a similar car for. Unfortunately, there are no private sellers selling my model/year within 250 miles of my home. This whole process took more than one month. Along the way they sent me a letter saying that they would no longer pay for storage of the totaled vehicle in the tow yard even though, at that point, they hadn't even offered me a settlement. NEVER DO BUSINESS WITH THIS COMPANY AND PRAY YOU ARE NEVER HIT BY ONE OF THEIR DRIVERS.
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