I went to pick up my dog's ashes and the girl sitting at the front desk told me I had to sign in before even asking why I was there. After I told her that I was there to pick up my dogs ashes, she snapped at me in a rude tone and said, "You still have to sign in!" Why would I sign my dog in when I clearly didnt have a dog with me to check in?!? She was rude and insensitive and her behavior is a reflection of this clinic. I will NEVER reccomend this place to anyone.