Normally I really enjoy going to this location with my elderly father. The food is pretty decent for fast food. I also really love the salads and blackened chicken sandwich. Usually the staff is quite nice with the exception of one older woman who works the cash register. I've noticed she was a little arrogant in the past but never made much of a note. This same older woman took my order was beyond rude and condescending today. I had a coupon for a free sandwich and just said I wanted two combos. Instead of saying "you realize this is only for a free sandwich and not a combo" to make sure we're on the same page, she acted beyond rude. She decided to get out a pen and point at the coupon while rudely stating "you need to pay attention this is for a free sandwich." My elderly father looked shocked as she was trying to chastise me in front of other customers. She talked down to me like I was a *** child when all I said was "two blackened chicken combos". I wasn't even done giving my order before her self righteous indignation set in. Her tone of voice, words and mannerism were off putting. Yes lady I know what the coupon said. I'm a grown woman who can read. I told her that I wanted fries and a drink since I was basically getting two combos with just one of the sandwiches deducted from the cost. How hard was that for HER to understand? Her attitude was not warranted. I was nothing but polite to her as I have been in the past to everyone. I love this location but I won't be back. If she talks to other people like she spoke to me, others will take their business elsewhere too. You just don't chastise a customer because you assume they have no idea what the coupon states. Her blatant arrogance and lack of communication skills lost this location two of it's most loyal customers. Bravo lady!