In the numerous dealings I have had with IC Systems Collections I have been belittled, told to do what I was told, told that if I paid my bills then I wouldn't be having these problems, been hung up on when trying to give information. I have asked for a statement and was told they don't mail any out and I recieved the first letter so should have been smart enough to keep it for the address and that for me to get a pen and paper and they would give it to me again and not to lose it this time. I tryed to make payment on their website and called the next two days to verify that they got the payment and was told they had. Then a month later was told they never got the payment because I didn't know how to enter the correct information. One person told me that I entered a closed account and the next told me it was returned NSF. When I tryed to look it up at my bank the person from IC System told me that they new it was not paid because they said so and hung up on me. Rude people in a low budget operation. Companies beware!