9 Sep, 2021 → by ClaimboUser307904
Rude behaviour when being served

1

Walked into Costa coffee grantham today at 11.50, there was no queue on arrival at the till I was ignored by two staff who where talking and one was looking on her phone. I said excuse me is anyone serving and the reply was just finishing this so I left. I went back in one hour later the same lady said wont be a minute, then got some else to serve me. I went back to see if she would apologize so I asked for a complaint from but was told there is not one.the ladies name was Francesca. She has been short and abrupt with me before. I am not happy with this. The other staff in there are really nice but I dont want to go back now
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Costa Coffee you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.