20 Aug, 2020 → by ClaimboUser760793
Rude and Unprofessional Customer Care Representative.
1
Hi! My name is Ren. I tried to ask some details about my order via Shopee chat support (around 1:00-1:18 AM) However, David, the CSR is so rude and unprofessional. I ask nicely but I've been receiving replies with !! And he is not so attentive. I also ask for the email address of shopee so that I can raise my concern accordingly but suddenly end the chat without proper closing spiel. This is unacceptable. I just want some clarification about my order. I am a loyal customer and spent my hard earn money with shopee but now after what happened. I'm starting to lose my interest. I just wait my order and close my account. Im so very disappointed. User's recommendation: I hope that shopee have a quality team that will look into every transaction.