2 Feb, 2020 → by ClaimboUser292045
Rude and mis informed on arrival for check in
2
I made reservations through a third party and didn’t have all the information regarding additional card holds and fees. I called and spoke with a night employee called Devon who confirmed the mis information three times. Upon arrival the staff was not very helpful nor accommodating. I have stayed at many different Sheratons around the country and this was the worst thus far.