We cancelled our cruise due to the sale of our house closing date. We were denied a 100% refund due to the reason of not falling into their limited categories; death, medical, etc. Then to add more salt to the wound, we will only receive 75% in a credit for a cruise on Royal Caribbean. No refund of any kind. The credit is for 1 year and non-transferable. I happened to mentioned cancer treatments and was told if you have a pre existing condition it is not covered. This is not a resolution that one would expect for paying this type of money. Why would we ever want to go on another cruise with Royal Caribbean or ever take out travel insurance again.