This is the first experience I had with NCL, we went as a group of three families and we all booked ocean view, the cruise is Pride of America, ship hopped between four Islands in Hawaii. I have high expectation but everything turns out short. The following summaries our disappointment: Room- there is no view, all three rooms window were blocked by the rescue boats. Cookies crumbs were all over the sofa bed, apparently, the bed was never pulled out during cleaning. Service & Food- bad service at the buffet area, especially the person that serve the meat, she serves prime rib pieces less than 3cm thick ( same as roast beef, pork etc.), and refuse to add extra saying that there is a line and we need to go back to the end of the line. Fruits, especially papaya, were prepare awfully, the seeds from the papaya seems to be pulled out by hand and finger, with 50% of the papaya meat gone. All the other restaurants were between good and excellent, but the line was long, I guess no one wants to go to the buffet. Also the variety of food is very limited, and always not prepared enough, the shrimp cocktail went out within 2mins and the second batch, the shrimp size is half of the first batch. Morning breakfast, getting an omelet takes at least ten minutes. There is no 24hr food service, between lunch and dinner, only left over was served. This is not a bargain cruise line, I expect NCL to provide at least sometime comparable to other cruise line that cost only half as much. Really disappointed.