My name Ms. Henderson, I was attending a graduation and booked a room at the Baymont Wyndham-Cedar Creek Dr, Fayetteville, NC. acct#[protected], Conf#85099EC024879, 05/10-11/19. (Rm#267). Reserved a (double) "two" bed in room. Given a single King bed & Sofa couch. The room was not comfortable. Requested another room, told none available. No extra sheets, pillows or blankets in room for pullout sofa-bed. TV wasn't working. Hotel tech. was sent and had to reprogram TV to work. Crumbling stairways. I almost fell! Broken door (top) lock. I didn't feel secure. (see attach) No refrigerator or microwave! Tried to find another hotel, all booked because of other city activities. I'm requesting a refund to my credit card of $180.78 ($90.39 per night, not worth the price) for my unhappy and dissatisfied experience there. I found out later Baymont W, Owens Dr. had refrigerator and microwave and better accommodations! The stars and price rates should be revised. (see attach) Signed very saddened and displeased visiting customer in Fayetteville NC. To contact me [protected].