11 Dec, 2020 → by ClaimboUser974819
Roof works (ref# onsa-452558)
2
Extremely poor service, original quote was way off, once scaffolding was erected, the quote was revised by 2x at which point we had already paid for the scaffolding so refund no longer an option. To make matters worse, the scaffolding was incorrectly positioned not once but twice, causing delays of 3 weeks (this was a 2 day job!). As a consolation, they offered to take off 5% but then forgot and charged full price. But worse than all of the above was the fact that with each issue, aspect was completely non-responsive and required chasing with daily phone calls to find out what was going on, why workers never showed up, this happened again and again. We are still waiting for our refund and for the scaffolding to come down - it's been 2 months.