11 Dec, 2020 → by ClaimboUser974819
Roof works (ref# onsa-452558)

2

Extremely poor service, original quote was way off, once scaffolding was erected, the quote was revised by 2x at which point we had already paid for the scaffolding so refund no longer an option. To make matters worse, the scaffolding was incorrectly positioned not once but twice, causing delays of 3 weeks (this was a 2 day job!). As a consolation, they offered to take off 5% but then forgot and charged full price. But worse than all of the above was the fact that with each issue, aspect was completely non-responsive and required chasing with daily phone calls to find out what was going on, why workers never showed up, this happened again and again. We are still waiting for our refund and for the scaffolding to come down - it's been 2 months.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Aspect.co.uk / Aspect Maintenance Services you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.