SERIOUSLY! DO NOT USE THEIR BUSINESS!!!!! Rented a truck to drive cross country from Columbus Ohio. And a Trailer/dolly to pull behind it. The first trailer they gave us was broken so we had to drive a half hour to pick up another one from their location because they refused to drive to us. Then they were on lunch and didn’t tell us so we had to get another one and wait for them to get back. That second one had broken chains so we had to go buy them ourselves out of pocket to use this BS POS dolly. Thought the truck was leaking oil turns out it was the brake fluid. While on the freeway our brakes went out and we had to exit, and drive around a parking lot until it came to a stop while pushing the brakes the entire time. My wife and I could have died and the car we were pulling could have been destroyed which was the whole point in getting the pull behind dolly. They haven’t offered a refund of any sorts and instead of offering a new truck they sent a mechanic out. So now we have to wait for the mechanic himself to drive an hour and a half round trip to get the part he needs to fix it. Totally putting us off schedule for the trip. Happy and grateful we are okay, no thanks to Penske truck rentals. They CLEARLY DONT CHECK THEIR EQUIPMENT before sending you off with it even if they know you plan on driving across the country. I am beyond upset with their business and truly want everyone to be able to read this and think twice before risking their lives on a brand that clearly isn’t concerned with your well being and happiness!!