24 Jul, 2019 → by ClaimboUser27712
ripped up lawn/grass during service call
1
On June 16th 2019 there was a power outage at my address at 929 Lawton Hill Road, Sidney Center NY 13839. I alerted NYSEG that there was no power and at approx. 230am on June 17th a work crew showed up to fix the problem. They brought in a heavy work truck to do the work and in this process left deep ruts and tire tracks on the side of my house. I believe normally if this happens the work crew takes care to at least lay down wood boards to get to the afffected area but this was not done in this case. I would like for someone at NYSEG to at least put in some dirt to cover up the affected area, at this point the ruts are so deep water collects in each one causing problems with mosquitoes, etc. I have called NYSEG on several occasion since this happened on their customer service/ claims line with no response as of July 24th 2019. Please reference the attached photos to see the affected area. Barbara Sandorf 929 Lawton Hill Road Sidney Center, NY 13839 NYSEG account number [protected]