7 Oct, 2019 → by ClaimboUser425142
Ripped off and broken promises
We paid almost 20 thousand Canadian dollars and were shown great deals when we were in the office only to find out that no such deals are available. We booked through them and paid more than we would have if we booked elsewhere. We booked with them so we could receive our points which we never did. We were also promised 2500 points for renewing for 5 years and received nothing. At the time we were also promised a weeks free vacation at a Mexican resort which they have not honoured. They are unreaxhable and will not give what they promised. Where do we go to try and get our money back??? It will be a year in February since we signed the contract and paid in full. So very disheartening and maddening that they can get away with this