9 Sep, 2008 → by ClaimboUser733324
Ripped me off to the tune of £136 – check your bank statement!
I had seen the 'shopper discounts and rewards' line on my bank statement and had no clue what it was so googled it. I found the thread on Shopper Discounts on this site- thanks - to anyone who posted. Once I found out what it was I contacted them by phone (long distance call) and cancelled my 'subscription' (as they like to call it). I then wrote them a stinking email demanding to know - where they got my details. They replied fairly quickly. It looks like I ordered some flowers with interflora and fell for the 'save £10' off your next purchase trick (what a gem). I moved out of the UK over a year ago and do not check my bank statements as I no longer use my UK account. Unfortunately they had collected £136 from me without my knowing. They responded to my email and apologised and have offered to refund the money. I will wait and see if this happens. They claim it is a legitimate service and that they take data protection seriously. It was a very lengthy and well versed response. It seems that they get the money where they can but hold their hands up when you catch them. I plan to write a letter to Interflora asking why they endorse these jokers on their site. The companies who permit these people access to their customers are just as bad. If this happens to you I suggest you do the same and also while you are at it write to ITC and FOS too. If they don't cough up the refund I will post again.