The worst company I ever had service with. That inlucdes cable and cell phone companies too, it tops them all. They charge a lot of miscellaneous charges and always try to rip customers off. I had service for 1 year, but never had this much problem with anyother company. 1) Miscellaneous fee Cleaning fee $25 charged even after cleaning inside and outside before they picked it up. Called them about it and they said the driver charged it and they cant remove it 2) Early cancellation Fee: After initial one month I had problem with equipment twice and want to cancel the service, but a new fee came to light .. 95$ cancellation fee or something for cancelling before 3 months of service. This fee is specified in one of ultra fine print which no would ever notice while signing up. 3) Termination fee: Charged another $39.00 in termincation fee even afetr having service for more than one month .. totally ridiculous. 4) Bad customer service: They never ever care about customer, they are experts in stealing money All in all, I think I paid like more than $200 in extra fee for a period of an year for the crappiest service you can get. Stay away from them, buy the equipment of craigslist instead or lease from ANY OTHER company, it definitely cannot be worse than AZUMA.