I am sorry to hear that consumers are dissatisfied with our Company. I would be happy to address each and every concern you may have. You may contact me (Kathy) at Lending Direct, LLC, 100 Cummings Center, Suite 460C, Beverly, MA 01915 (tel) 978.232.0090, (fax) 978.232.0094 or via email at kathy@***.net. If I am not available, please leave your name and contact information and I will get back to you as quickly as possible. Thank you for the opportunity to resolve any and all issues and or concerns regarding Lending Direct, LLC. Thank you again and I look forward to hearing from you. Kathy